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Privacy Policy

Privacy Policy

This Privacy Policy governs the use by Select Service Partner UK Limited ("SSP") of the personal data we collect from you during your use of our BITE powered by TravelWise scheme (the "Scheme"), via our participating outlets (the "Outlets") and our website located at www.bitecard.co.uk (the "Site").

We are committed to protecting your security and privacy. We will comply with the requirements of the Data Protection Act 1998 (the "DPA") and will take reasonable steps to ensure that your data is secure with us, and monitored with regard to access, both internally and externally.

We will only collect your personal data:
I. when you register for the Scheme via the Site;
II. when you purchase products from an Outlet using the Scheme;
III. when you give feedback on the Scheme;
IV. through cookies; and
V. through data aggregation.

Information collected

When you register for the Scheme, whether via the Site or at an Outlet, you will be asked for details such as contact information and personal details (name, mobile phone number, email address and date of birth). Whenever we collect personal information we make an effort to include or provide a link to this privacy policy.

The Site, data aggregation and cookies

On your first visit to the Site, your consent will be requested via a pop up screen entitled "remember me" to allow us and third parties to use and store cookies on your equipment. A cookie is a small file that is automatically placed on your computer's hard drive that allows us to remember your details for the next time you visit and to gather information about our users' preferences.

If you refuse consent, we will not use or store cookies on your equipment unless their use is absolutely necessary for the purposes of requests that you make on the Site. Refusing consent may, however, mean you are unable to access certain parts of the Site.

If you consent, we will use cookies to obtain information about your general internet usage and to help us to improve the Site, the Scheme and to deliver a better and more personalised service. This information includes things like looking at the pages that you visit and the way you use the Site, so that we can better understand what your needs are and to help us offer you an even better experience in the future. We may also aggregate statistics, traffic patterns and related site information and disclose such aggregate data to third parties for marketing, advertising or other promotional purposes but this information will not include any of your personal data.

You may change your mind and revoke your consent at a later date by selecting log out and turning off auto login and/or activating a setting on your browser which allows you to reject cookies.

Please note that the Site may contain links to and from other websites. We are not responsible for the privacy practices or the content of these other websites and the information policies of those websites are not covered by this privacy policy.

Purchases

When you use the Scheme to buy a product from an Outlet, we will match your personal details to a record of what you have purchased and the location of the Outlet in which your purchase took place. Unless you decide to opt out by contacting us via the details below, we may also use your personal information to send you information about your account, new products, services and offers which we think may interest and be of benefit to you. Please note that even if you have opted out of receiving communications from us there may be certain times when it might be necessary for us to contact you for administrative or operational reasons.

Confidentiality and data sharing

We are the "owner" (or "data controller" for the purposes of the DPA) of your personal data and promise not to sell, share or transfer this data without your consent. We may transfer or disclose your information to other parties such as professional advisers as we consider necessary to run the Scheme and our related business.

We do not otherwise disclose your information relating to individual visits to the Site or personal information which identifies you to other third parties unless we have your prior consent (or we are required to do so by law).

Where you have consented to us doing so, we may share information you give us with the companies participating in the Scheme for the purpose of administering the Scheme Data we hold and removal.

We will, within a reasonable time, provide you with a complete list of all the personal data we hold for you upon request (but we do reserve the right to charge a small administrative fee for this service). Please write to us at Select Service Partner UK Limited, 169 Euston Road, London, NW1 2AE if you want to make this request.

If you want us to, we will remove your personal data from any mailing list or promotional database we keep; simply
contact us here through stating that this is the case. Please also contact us here if you have any questions about how your data is used.

Feedback

Where you give us feedback or contact us, we will only ever use your information to respond to you directly on the subject of your feedback and/or comments. Changes to this policy

We may occasionally modify this privacy policy and will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We may let you know via the homepage when this happens but you should check this policy frequently to check for any changes. The use of the Scheme after such changes will be deemed acceptance of the modified privacy policy.